Frequently Asked Questions
Have a question or comment?
Don't be shy: Reach out at info@ecloura.com
How often should I use it?
How often should I use it?
We recommend using the soap daily for the best results. You can incorporate it into your morning or evening routine, or simply use it while showering. If your skin is naturally dry, be sure to follow up with a moisturizer to keep your skin hydrated!
Is it suitable for men and women?
Is it suitable for men and women?
Yes! The Bacne Out Bar is designed for all skin types and works effectively for both men and women.
How fast will I get results?
How fast will I get results?
Most users start noticing improvements within 1-2 weeks of consistent use. However, results may vary depending on skin type and severity of breakouts.
For best results, use the Bacne Out Bar daily and follow up with a lightweight, non-comedogenic moisturizer. Clearer, smoother skin takes time, but with consistency, you’ll see the difference!
Does it work with sensitive skin?
Does it work with sensitive skin?
Our formula is gentle and designed for all skin types, including sensitive skin.
Can I use it on my face?
Can I use it on my face?
The Bacne Out Bar™ was originally formulated for body and back acne. However, many customers have used it on their faces with great results! We recommend performing a patch test first, as facial skin is more sensitive.
Can I use this while pregnant?
Can I use this while pregnant?
While our soap contains natural ingredients, we always recommend consulting with your healthcare provider before using any new skincare products during pregnancy or breastfeeding, just to be safe.
What are the ingredients?
What are the ingredients?
Aqua (Water):
Provides lightweight hydration and helps deliver active ingredients deep into the skin — without clogging pores or leaving behind any residue.
Turmeric Root Extract:
A natural antibacterial and anti-inflammatory, turmeric works to calm active breakouts, reduce redness, and promote a visibly clearer, more balanced back.
Alpha-Arbutin:
A gentle yet effective brightening agent that targets uneven skin tone and helps minimize discoloration caused by frequent breakouts.
Oat Kernel Extract:
Rich in skin-soothing compounds, oat extract relieves irritation, reduces itchiness, and helps calm sensitive, breakout-prone skin on the body.
Vitamin C (Ascorbic Acid):
A powerful antioxidant that supports clear, healthy-looking skin by brightening overall tone and protects your skin from everyday breakout triggers.
Will it make my skin feel oily?
Will it make my skin feel oily?
Nope! Our soap is designed to brighten and hydrate your skin without making it feel oily. It cleanses deeply while keeping your skin balanced.
How long does one bar of soap last?
How long does one bar of soap last?
A single bar typically lasts 4-6 weeks with daily use, but this can vary depending on the individual.
Does it have a scent?
Does it have a scent?
Our Bacne soap has a pleasant lemony scent.
How does your guarantee work?
How does your guarantee work?
We offer a 60-day risk-free trial. If you're not satisfied with the results, you can contact us at info@ecloura.com
Please refer to our policy for the full details.
60-Day Skin Commitment Guarantee
How can I track my order?
How can I track my order?
Easy. Upon making your order you will receive a confirmation email.
Then once your order has dispatched you will receive an additional email containing your tracking link. Or alternatively you can track your order via the order tracking page on our website.
How do I get in contact?
How do I get in contact?
You can email us at info@ecloura.com where our customer service team will get back to you within 24 hours!